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Property Management

  • 1653 Community Manager - Denver, CO


     This position is closed.

    Firm Description:

    The company is a leading green real estate national development, owners’ representative and investment and project management firm. The Company’s mission is to develop communities that enhance opportunity for all. The firm’s work touches many aspects of community health: working with cities and not-for-profits to build green, affordable and mixed-income housing; cultural, health and educational infrastructure; and advocates for neighborhoods to be enriched with parks and open space, mass transit, jobs and healthy food.

    Recently the major company has acquired and introduced its newly rebranded management company. The newly rebranded management company endeavors to build upon the reputation of the company with quality management, focus on green buildings and Communities of Opportunity. The recent acquisition more than doubled the companies total affordable unit count to nearly 13,500 owned and under development/contract in 13 states and the District of Columbia.

    This position is located in Denver, CO.


    Position Summary:

    The Community Manager supervises and coordinates the daily operations of an apartment community including, but not limited to, the general administration, leasing and occupancy, maintenance of the property and management of all property employees. Responsible for maintaining the physical assets and the performance of the property, to achieve the highest possible net operating income, without compromising the quality of the property’s appearance or level of service. Monitors regulatory compliance and company policies and procedures related to property management and ensures that all associates are familiar with and understand them. Responsible for managing complex (including market rate, tax and bond) property.


    Primary Responsibilities:

    • Leads and manages property employees on a direct or indirect basis. Recruits, hires, trains, develops, holds accountable, implements corrective action and terminates employees. Verifies and approves hours worked, scheduled, overtime and on-call hours and prepares the work schedules and on-call schedules. Recommends pay changes and status changes.
    • Establishes and coordinates a communication system involving transactions and activities between property associates and the Corporate Office. Completes performance evaluations on supervised employees. Ensures the highest level of performance and professionalism of supervised employees. Responds to emergency situations, contacting appropriate Regional Managers or agencies as necessary.
    • Maintains a working knowledge of all maintenance programs and capital improvement projects to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions and responses to resident service requests. Ensures compliance with housing quality standards. Coordinates with Facilities Department on all major maintenance issues.
    • Supports and ensures timely input, proper use and full utilization of on-site PC-based property management and time-keeping software systems including assistance in training of new associates and ongoing training of property employees. Prepares purchase orders and approves expenditures within specified budgetary guidelines. Reviews, understands, analyzes and makes recommendations for vendor contracts to Regional Manager.
    • Assists with the preparation of the annual operating budget for the property as well as projections. Reviews monthly operating results with Regional Manager and assists with the preparation of written variance reports.
    • Assists with the development and implementation of a marketing plan for the property based on a careful and factual analysis of competitive properties. Responsible for coordinating the advertising and promotional needs of the property to maximize marketing plans and on all major marketing issues with the Marketing Department. Ensures that the property complies with affirmative marketing procedures and goals. Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures. Ensures compliance of property employees. Depending on property needs, ensures all affordable housing program requirements and applicable HUD/Agency regulations are monitored and in full compliance with regulatory agreements and agencies, including waiting list, certifications, recertifications, and other reporting requirements.
    • Approves all applicants for residency, including eligibility for affordable housing programs (if applicable), approves all leasing documents and ensures that all application fees, deposits, and move-in monies are collected. Collects rent from residents, verifies amounts paid, accounts for discrepancies, deposits rent daily, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating collection and/or eviction procedures as necessary. Conducts move-in and/or move-out inspections of apartments, charges residents for applicable damages or unpaid fees, prepares and approves related move-out documents, sends verifying documentation to Corporate Office and maintains on-site records. Conducts move-in inspections to determine market readiness and implements housing quality standards. Performs interim unit inspections annually or as directed.
    • Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites (where applicable) and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions (where applicable). Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Depending on property, may perform functions of Assistant Community Manager. Some functions include: preparation of service requests, follow-up with residents, etc.
    • Leads and manages property management team to provide excellent customer service to our residents.
    • Must be hands-on and have strong ability to multi-task. May be required to work weekends.



    • An undergraduate degree from an accredited college or university preferred;
    • In addition to the education outlined above, minimum of 5-7 years property management experience at a multi-unit residential property;
    • Minimum of 2-4 years affordable housing or Section 8 experience;
    • Knowledge of LIHTCs and Tax-Exempt Bonds required;
    • Excellent oral and written communication skills, and organizational and prioritization skills;
    • Expert skills in Microsoft Office Suite (Word, Excel, PowerPoint)





    GILLIAN EXECUTIVE SEARCH is a leader in executive search and recruiting for affordable housing property management nationally
    Contact: Deanna Guzman | Gillian Executive Search | 866-600-0437 x 2 | This email address is being protected from spambots. You need JavaScript enabled to view it.

  • 1658 Regional Property Manager - ANYWHERE in California

    REGIONAL PROPERTY MANAGER - Affordable Housing


    Our client is seeking a Regional Property Manager to oversee operations of the West Coast affordable housing properties. The position can be located anywhere in California. There are 3 sub-regional managers that will be under the Regional's management. The ideal candidate must have regional and/or corporate management experience in all facets of Affordable Multifamily property management, including:

    • budgets
    • leases
    • variance reporting
    • narrative property reports
    • review and approve affordable housing tenant applications.
    • project bidding and supervision
    • evictions
    • hiring and supervising sub-regional and onsite personnel

    The ideal candidate will be a self-starter, possess strong analytical skills, be well versed in spreadsheets and word processing, and be highly organized.

    Summary of Expectations: The Candidate should demonstrate a well-rounded mix of general administrative abilities, landlord/tenant law and solid Affordable Housing management knowledge. The candidate should possess the ability to compose solid, coherent correspondence, and to track a portfolio of properties. The position calls for the detail-orientated person as opposed to a generalist. We prefer a doer (hands-on) as opposed to a delegator. This position will oversee 3 sub-regional managers with their own portfolios so solid leadership is key.

    Specifics of the Position: The specific requirements of the position include:

    • The Regional Property Manager directly supervises the performance of a portfolio of assets with the ultimate accountability for operating each within all financial and operational expectations.
    • Delivers all property budgets and annual plans to Owners by required date. 
    • Reviews Market Surveys and adjusts Rent Schedules at least monthly.
    • Responsible for developing and maintaining a current marketing plan for each community.
    • Performs regular management of Delinquency Report and NSF and collection procedures to ensure maximum potential collection of income.
    • Reviews paperwork on new rentals, move-ins and move-outs, make ready status, budget control, renewals, marketing, etc. during onsite visits to ensure company policy and procedure is being followed.
    • Meets as required with senior management to review financial and operational performance.
    • Maintains a regular schedule of property visits and inspections of all operational aspects of the communities.
    • Actively supervises a team of sub-regional and onsite property management staff.
    • Provides clear, precise and consistent communication to site team members, performs ongoing training, coaching, counseling, etc. to ensure that the team is working at its maximum potential within a collaborative work environment.
    • Responsible and accountable for recruiting, hiring, training, mentoring and the ultimate success or failure of each hire.
    • Conducts regular performance and wage reviews with staff including Property Managers and Maintenance Supervisors.
    • Responsible for ensuring that all staff members in all departments operate within OSHA standards and company safety and general policies at all times.
    • Practices and promotes cross functional teamwork among all associates.
    • Travel and overnight stays required every few months.
    • Works on special projects and performs other duties as assigned.


    • Minimum 5 years affordable multifamily (LIHTC) property management experience


    Compensation is competitive. For more information contact Deanna Guzman at 866-600-0437 x2 This email address is being protected from spambots. You need JavaScript enabled to view it.





    GILLIAN EXECUTIVE SEARCH is a leader in executive search and recruiting for Affordable Housing Property Management positions nationally

  • 1666 Residential Property Manager - Los Angeles, CA


    This position has been filled.

    Position Summary:

    The Residential Property Manager will oversee day to day operations of the Residential element of property.  Responsible for all aspects of property management from achieving and maintaining occupancy goals, resident retention, managing expenditure in line with budget and financial reporting.  Ensure the property meets the the company high level of expectations at all times.  Discipline, develop, promote and coach all direct reports.


    Qualifications required:

    • College degree or equivalent work experience
    • Minimum of five years hospitality, real estate or property management experience
    • Excellent written and verbal skills
    • Proficient in RealPage, Microsoft Word, Excel and Outlook


    Essential functions and responsibilities:

    • Manage, communicate and inspire direct reports to achieve daily tasks and goals
    • Maintain a stable occupancy according to budget, while achieving rental growth
    • Oversee residential move in and out process. Ensure account statements are closed within the required deadline in accordance with California laws
    • Collect all billed rent and charges in full an on time
    • Enforce property and company policy in accordance with the company’s standards and California Law
    • Consistently communicate with residents
    • Approve all applications and counter sign residential lease agreements
    • Ensure all residential information is entered into RealPage accurately
    • Handle and resolve customer complaints, and provide solution where possible
    • Provide accurate financial reports to VP of Residential and Operations
    • Develop good working relationships with vendors and walk areas regularly to ensure standards are being met
    • Work well under pressure, meeting multiple deadlines. Demonstrate cooperative behavior with colleague and supervisors.  Under no circumstances will non-cooperative behavior be tolerated
    • Maintain high level of resident satisfaction. Organize regular events and submit surveys.
    • Keep up with market trends and competition (both online and under development)
    • Assist with leasing when necessary. Including touring prospective residents and following the leasing steps of success as well as receiving and returning leasing calls/emails
    • Will provide support with any property related projects
    • Create marketing strategies to remain competitive


    Success factors/job competencies:

    • Extremely strong organizational skills
    • Ability to multi-task, work well under pressure and meet deadlines.
    • Energetic leader that is self-motivated and disciplined to oversee the daily challenges of properties.
    • Passionate about providing exceptional service and strives to make everyone’s experience a memorable one.


    Physical demands and work environment:

    • Equipment used: computer, telephone, net facilities, two-way radio, personal vehicle
    • Software Knowledge: Microsoft Word, Excel, PowerPoint, Outlook, Go Concierge,  RealPage, JD Edwards, Premisys (access card system), Doorking (call box system), Handytrac(key system)
    • Standing up to 8 hours per day
    • Walking up to 8 hours per day
    • Sitting
    • Stooping
    • Lifting and carrying up to 35 pounds for at least 15 minutes at a time
    • Using a telephone
    • Bending up to 4 hours per day
    • Working outdoors for up to 8 hours per day


    Job Title: Residential Property Manager

    Department: Residential Operations

    Reports to: Vice President of Residential Operations

    FLSA status: Exempt

    Classification: Full Time

    Supervises: Up to 10 direct reports



    Gillian Executive Search, Inc. is a leader in Multifamily Construction Management Searches.

    Contact: Kipp Gillian | Gillian Executive Search, Inc. | 866-600-0437 x1 | This email address is being protected from spambots. You need JavaScript enabled to view it.

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